Terms of Service

Welcome, and thank you for your interest in TrueDraft ("TrueDraft," "we," "our," or "us"). These Terms of Service ("Terms") establish the terms and conditions that apply to you when you use the Service (as defined below).

BY USING THE SERVICE OR BY CLICKING "SIGN UP" YOU INDICATE YOUR ACCEPTANCE OF THESE TERMS AND YOUR AGREEMENT TO BE BOUND BY THESE TERMS. YOU MAY NOT USE THE SERVICE IF YOU DO NOT AGREE TO THESE TERMS.

TrueDraft may change these Terms at any time. If we make material changes, we will notify you via email at least 14 days before the changes take effect and update the "Last Updated" date at the top of this page. Your continued use of the Service after the effective date of any material change constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service before the effective date.

1. The Service

What TrueDraft Is. The "Service" is TrueDraft's AI-powered resume tailoring platform, which helps job seekers adapt their resumes to specific job postings. The Service includes resume analysis, AI-generated tailoring suggestions with explanations, Match Score and ATS Score assessments, version management, and related features. The Service may be updated, modified, or changed from time to time.

What TrueDraft Is Not. TrueDraft is not a career counseling service, employment agency, or recruiter. We do not apply to jobs on your behalf, guarantee interviews or employment outcomes, or provide legal, financial, or professional career advice. The Service provides AI-generated suggestions to help you improve your resume — all final decisions about your resume content are yours.

License. Subject to your compliance with these Terms, TrueDraft grants you a non-exclusive, revocable, non-transferable license to access and use the Service for your personal, non-commercial purposes. The Service is solely for your personal use and not for resale.

2. Your Account

Registration. You must create an account to use the Service. You may register using Microsoft, Google, LinkedIn, or email authentication. You must provide accurate and complete information during registration and keep your account information current.

Eligibility. You must be at least 18 years old to use the Service. By creating an account, you represent and warrant that you meet this requirement.

Security. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at support@truedraft.ai of any unauthorized use of your account.

One Account Per Person. Each person may maintain only one account. Creating multiple accounts may result in suspension or termination of all accounts.

3. Your Content and Data

Your Ownership. You retain full ownership of all content you upload, create, or input into the Service ("Your Content"), including your resumes, job descriptions, and any other materials. TrueDraft does not claim ownership of Your Content.

Master Resume Protection. Your Master Resume is your protected source document. The Service never modifies your Master Resume directly. All AI suggestions are applied to separate Tailored Resume versions, and only when you explicitly approve each change.

Limited License to Us. By using the Service, you grant TrueDraft a limited, non-exclusive license to use Your Content solely as necessary to provide, maintain, and improve the Service for you. This license terminates when you delete your account.

Data Export. You may export your resumes at any time in PDF or DOCX format, and download a full JSON export of all your personal data, through the Service. We recommend exporting your content before deleting your account, as deleted data cannot be recovered after the deletion period.

Account Deletion. You may request deletion of your account at any time through your account settings or by contacting support@truedraft.ai. When you delete your account:

• Your account enters a 30-day soft-delete period during which you may reactivate it by logging in and canceling the deletion request
• During the 30-day grace period, you retain full access to sign in, download your data (JSON export), and export your resumes in PDF or DOCX format. However, no new AI tailoring credits are consumed and no new tailoring sessions may be started after the deletion request is submitted
• After 30 days, your account and all associated content — resumes, job descriptions, tailored versions, AI analysis results, and usage data — are permanently and irreversibly deleted and cannot be recovered under any circumstances
• Some information may be retained as required by law (such as billing records for tax purposes — see our Privacy Policy, Section 9)
• Any remaining subscription access is forfeited upon account deletion; no refund is issued for unused subscription time unless required by applicable law

4. Artificial Intelligence and Automated Assessments

AI-Powered Features. The Service uses artificial intelligence to analyze your resume against job descriptions and generate tailoring suggestions. Each suggestion includes a plain-language explanation ("WHY THIS CHANGE?") describing why the change is recommended and how it relates to the job requirements.

Suggestions, Not Rewrites. TrueDraft provides suggestions — not automatic rewrites. You review, approve, or reject each suggestion individually. You are the author of your resume at all times.

Automated Scoring. The Service uses automated algorithms to calculate Match Scores and ATS Scores for your resume relative to a job description. These scores are informational estimates provided to help you improve your resume. They do not constitute a decision about your suitability for employment and do not determine any outcome beyond the suggestions displayed within the Service. You are not subject to any decision based solely on these automated assessments that produces legal or similarly significant effects concerning you. If you believe a score is inaccurate or wish to understand how it was calculated, please contact us at support@truedraft.ai.

AI Limitations. AI-GENERATED SUGGESTIONS ARE PROVIDED FOR INFORMATIONAL AND ASSISTIVE PURPOSES ONLY. You acknowledge and agree that:

• AI suggestions may contain errors, inaccuracies, or content that is not suitable for your specific situation
• You are solely responsible for reviewing, editing, and verifying all suggestions before incorporating them into your resume
• TrueDraft does not guarantee that suggestions will result in interviews, job offers, or any particular employment outcome
• Match Scores and ATS Scores are estimates based on our analysis algorithms and may not reflect how any specific employer or applicant tracking system will evaluate your resume
• Employment outcomes depend on many factors beyond resume content, and TrueDraft makes no representations or warranties regarding employment outcomes

No AI Training on Your Data. We do not use your personal resume content, job descriptions, or other identifiable career documents to train general-purpose AI models. We may use aggregated, de-identified usage patterns to improve the Service's features and algorithms.

Third-Party AI Providers. TrueDraft uses third-party AI service providers to power certain features. When your content is processed by these providers, it is subject to their applicable terms and privacy practices. We require our AI providers to maintain appropriate security measures and to process your data only for the purpose of providing services to us.

5. Subscription Plans and Payment

Subscription Plans. The Service is offered on a subscription basis. The following plans are currently available:

Current plan pricing and feature details are also displayed on the billing page within the Service. TrueDraft reserves the right to change plan pricing or features at any time with at least 30 days' advance notice to existing subscribers. Price changes apply only to renewal periods following the notice period and do not affect your current paid billing period.

AUTOMATIC RENEWAL NOTICE. PAID SUBSCRIPTION PLANS AUTOMATICALLY RENEW AT THE END OF EACH BILLING PERIOD (MONTHLY OR ANNUALLY) AT THE THEN-CURRENT PRICE UNLESS YOU CANCEL BEFORE THE RENEWAL DATE. BY SUBSCRIBING TO A PAID PLAN, YOU AUTHORIZE TRUEDRAFT TO CHARGE YOUR PAYMENT METHOD ON A RECURRING BASIS. YOU CAN CANCEL AT ANY TIME THROUGH YOUR ACCOUNT SETTINGS OR BY CONTACTING SUPPORT@TRUEDRAFT.AI.

Billing. Subscription fees are billed at the start of each billing period. For monthly plans, billing recurs monthly on the same calendar date as your initial purchase. For the Annual Pro plan, billing recurs annually. Payments are processed by Stripe, Inc. By providing payment information, you authorize TrueDraft to share necessary billing information with Stripe. Your use of Stripe's services is subject to Stripe's terms of service and privacy policy.

Cancellation. You may cancel your subscription at any time through your account settings under Billing, or by contacting support@truedraft.ai. Upon cancellation:

• Your access to paid features continues until the end of your current paid billing period
• Your account is downgraded to the Free plan at the end of the billing period
• You will not be charged for subsequent billing periods
• No partial or prorated refunds are issued for the remainder of a cancelled billing period, except as required by applicable law or as stated in the Refund Policy below

Refund Policy. Because the Service delivers digital content and begins providing access immediately upon subscription, the following refund terms apply:

• Monthly plans: No refunds for the current billing period after the renewal charge has been processed. If you believe a charge was made in error, contact us within 14 days
• Annual Pro plan: If you cancel within 14 days of your initial Annual Pro purchase and have not used any paid features during that period, you may request a full refund by contacting support@truedraft.ai. After 14 days or after first use of paid features, no refund is issued for the remaining annual term
• EU and UK residents: If you are located in the European Union or United Kingdom, you have a statutory right to withdraw from a digital service contract within 14 days of purchase (the "cooling-off period"). However, by subscribing and accessing the Service, you expressly request immediate performance and acknowledge that you lose your right of withdrawal once the Service has begun. If you have not yet accessed any paid features, you may exercise your right of withdrawal within 14 days by contacting support@truedraft.ai

All refund requests are reviewed and processed within 10 business days.

Payment Failure and Dunning. If a subscription payment fails:

• We will notify you by email and attempt to retry the charge according to our payment processor's retry schedule
• If payment remains outstanding after retry attempts, your account will be downgraded to the Free plan and access to paid features will be suspended
• You may update your payment method at any time through your account settings to restore access
• Any past-due amounts must be settled before upgrading to a paid plan again

Plan Changes. You may upgrade or downgrade your subscription plan at any time through your account settings. Upgrades take effect immediately and the new plan charge is prorated for the remainder of the current billing period. Downgrades take effect at the start of the next billing period; you retain access to your current plan features until then.

Taxes. Subscription prices are exclusive of taxes. You are responsible for any applicable sales tax, VAT, GST, or similar taxes that apply to your purchase based on your location. Where required by law, TrueDraft will collect and remit applicable taxes.

Receipts. A payment receipt is sent to your registered email address for each subscription charge.

6. Acceptable Use

You may use the Service solely for lawful purposes. You may not:

• Use the Service to create misleading, fraudulent, or deceptive resume content
• Upload content that infringes on any third party's intellectual property rights
• Attempt to gain unauthorized access to the Service, other user accounts, or our systems
• Use automated tools (bots, scrapers, etc.) to access the Service
• Reverse engineer, decompile, or disassemble the Service
• Use the Service to transmit malware, viruses, or other harmful code
• Share your account credentials with third parties
• Create accounts by automated means or under false pretenses
• Use the Service to build a competing product or service
• Resell, redistribute, or sublicense access to the Service

We may take any legal action and implement any technical remedies to prevent violations of these provisions.

7. Intellectual Property

TrueDraft IP. The Service, including its design, features, algorithms, scoring methodologies, user interface, and all related intellectual property (collectively, "TrueDraft IP"), is owned by TrueDraft and its licensors. No ownership rights in TrueDraft IP are transferred to you.

Feedback. If you provide feedback, suggestions, or ideas about the Service ("Feedback"), you grant TrueDraft an unrestricted, irrevocable, royalty-free license to use, modify, and incorporate such Feedback into the Service without any obligation to you.

8. Third-Party Services

The Service may integrate with or link to third-party services, including job board websites and authentication providers (Microsoft, Google, LinkedIn). TrueDraft is not responsible for the content, terms, privacy policies, or practices of any third-party services. Your use of third-party services is at your own risk and subject to those services' own terms.

9. Service Availability, Suspension, and Termination

Availability. TrueDraft will use commercially reasonable efforts to maintain Service availability. However, the Service may be temporarily unavailable due to scheduled maintenance, emergency maintenance, or factors outside our control. We will endeavor to provide advance notice of scheduled downtime where practicable.

Suspension. TrueDraft may suspend your access to the Service (in whole or in part) if: (a) we reasonably suspect a violation of these Terms or applicable law; (b) your account poses a security risk; (c) required by law or regulation; or (d) a subscription payment is past due. Where practicable and not prohibited by law, we will notify you before suspending your account and give you a reasonable opportunity to cure the issue. Suspension does not entitle you to a refund for any prepaid subscription period unless required by applicable law.

Termination. TrueDraft may permanently terminate your account if: (a) you have committed a material or repeated violation of these Terms; (b) suspension has not resolved the underlying issue within a reasonable cure period; or (c) continuing the account would expose TrueDraft or others to legal liability. Upon termination, your right to use the Service ends immediately. For paid subscribers terminated for cause, no refund will be issued. For terminations made at TrueDraft's discretion without cause, you will receive a prorated refund for unused prepaid subscription time.

Account Closure by You. You may close your account at any time as described in Section 3.

Force Majeure. TrueDraft will not be liable for any delay or failure to perform its obligations under these Terms to the extent such delay or failure is caused by circumstances beyond TrueDraft's reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemic, government action, internet or telecommunications failures, power outages, or third-party service disruptions. In such circumstances, TrueDraft will use commercially reasonable efforts to resume performance as soon as practicable.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TRUEDRAFT DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TRUEDRAFT DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. TRUEDRAFT DOES NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY AI-GENERATED CONTENT, MATCH SCORES, ATS SCORES, OR OTHER OUTPUTS OF THE SERVICE.

Nothing in these Terms excludes or limits any warranty or liability that cannot be excluded or limited under applicable mandatory consumer protection law in your jurisdiction.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRUEDRAFT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

IN NO EVENT WILL TRUEDRAFT'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO TRUEDRAFT IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

Consumer Law Carve-Out. If you are a consumer located in the European Union, United Kingdom, or another jurisdiction that does not permit the exclusion or limitation of certain liabilities, the limitations above apply only to the fullest extent permitted by applicable mandatory consumer protection law. Nothing in these Terms affects your statutory rights as a consumer.

12. Indemnification

You agree to indemnify, defend, and hold harmless TrueDraft and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) the content of your resume or any materials you create using the Service. This indemnification obligation does not apply if you are a consumer located in a jurisdiction where such indemnification obligations are unenforceable under mandatory law.

13. Dispute Resolution

Governing Law. These Terms are governed by the laws of the State of California, without regard to conflict of law principles. This choice of law does not override any mandatory consumer protection rights you may have under the laws of your country or state of residence.

Informal Resolution. Before initiating any formal legal proceedings, you agree to contact TrueDraft at support@truedraft.ai and attempt to resolve the dispute informally for at least 30 days.

Arbitration. If informal resolution fails, any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, which are available at www.adr.org. The arbitration will be conducted: (i) in English; (ii) virtually or, if an in-person hearing is required, in the county of your primary residence or Los Angeles County, California, at your election; and (iii) by a single arbitrator. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver. YOU AND TRUEDRAFT AGREE THAT ANY PROCEEDINGS TO RESOLVE DISPUTES WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.

Opt-Out. You may opt out of this arbitration agreement by contacting support@truedraft.ai within 30 days after first accepting these Terms, stating your full name and that you decline the arbitration agreement. Opting out does not affect any other part of these Terms.

Exceptions. Notwithstanding the above: (a) either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights; and (b) if you are a consumer in the EU or UK, you retain the right to bring disputes before the courts of your country of residence and to use any applicable alternative dispute resolution scheme available under local law.

Time Limit. Any claim arising under these Terms must be brought within one (1) year after the cause of action arises, or it is permanently barred, to the fullest extent permitted by applicable law.

14. General Provisions

Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and TrueDraft regarding the Service and supersede all prior agreements.

Severability. If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.

Waiver. TrueDraft's failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

Assignment. You may not assign or transfer these Terms or any rights hereunder without TrueDraft's prior written consent. TrueDraft may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets, provided that the assignee assumes all obligations herein. Any purported assignment in violation of this section is void.

Notices. We may provide notices to you via the email address associated with your account or through the Service. You may provide notices to us at support@truedraft.ai. Notices are effective when sent.

No Third-Party Beneficiaries. These Terms do not create any third-party beneficiary rights.

Relationship of the Parties. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and TrueDraft.

15. Contact

If you have questions about these Terms, please contact us:

TrueDraft
Email: support@truedraft.ai
Website: truedraft.dev